Skip to main content

I Referred Someone but Didn’t Receive the Commission. What Could Have Happened?

See the reasons you may not have received the commission after referring someone.

Written by Vinícius
Updated over a year ago

There are several reasons why you might not have received the commission for a referral. The most common are:

  • The user may have accessed the Blocks website directly without using your link.

  • The user may have clicked on your link but, before subscribing, accessed the site using another affiliate's link, thus assigning the commission to them.

  • The user may have returned to the site using a different browser that did not contain your cookie.

  • The user may have returned to the site and subscribed after the 60-day validity period of the cookie had expired.

What Happens If a Sale Is Refunded or Canceled?

There will be no commission payment, as the amounts paid will be refunded to the customers.

Can I Earn Commissions from My Own Purchases or Subscriptions?

No, the system identifies and automatically voids these commissions.

Commissions are assigned automatically. If you suspect any issues, please contact: [email protected].

Did this answer your question?