Skip to main content
All CollectionsAffiliate Program
I Referred Someone but Didn’t Receive the Commission. What Could Have Happened?
I Referred Someone but Didn’t Receive the Commission. What Could Have Happened?

See the reasons you may not have received the commission after referring someone.

Blocks avatar
Written by Blocks
Updated over a month ago

There are several reasons why you might not have received the commission for a referral. The most common are:

  • The user may have accessed the Blocks website directly without using your link.

  • The user may have clicked on your link but, before subscribing, accessed the site using another affiliate's link, thus assigning the commission to them.

  • The user may have returned to the site using a different browser that did not contain your cookie.

  • The user may have returned to the site and subscribed after the 60-day validity period of the cookie had expired.

What Happens If a Sale Is Refunded or Canceled?

There will be no commission payment, as the amounts paid will be refunded to the customers.

Can I Earn Commissions from My Own Purchases or Subscriptions?

No, the system identifies and automatically voids these commissions.

Commissions are assigned automatically. If you suspect any issues, please contact: [email protected].

Did this answer your question?